Privacy Policy

Khoola is committed to protecting the privacy and data of our creator community. This policy explains how we collect, use, and store your personal and professional information when you use the Khoola platform.

What We Collect

When you sign up as a creator, we may collect:

• Personal Information: Name, email, country, billing info, photo, social links
• Course Information: Titles, categories, prices, descriptions, platform links
• Payment Data: Stripe/PayPal email or payment gateway details (we do not store full credit card numbers)
• Behavioral Data: Clicks, impressions, views, conversions, affiliate performance, login times
• Communication: Emails, chat support inquiries, form submissions, survey responses

How We Use Your Data

We use your data to:

• Create and manage your creator profile
• Promote and recommend your courses to learners
• Track affiliate sales and commissions
• Provide analytics and performance reports
• Send platform updates, announcements, and product offers
• Process payments and issue earnings
• Improve platform functionality, design, and creator experience

We will never sell your personal data to third parties.

Data Sharing

We may share limited data with:

• Third-party services we use to power Khoola (e.g., Stripe, PayPal, Airtable, analytics tools)
• Marketing platforms to run ads or emails that promote you or your course
• Our internal team and trusted freelancers helping with DFY services under strict NDAs
• Legal authorities, if required by law, to comply with legal obligations or protect our rights

Data Storage & Security

We store your data on secure cloud servers with up-to-date encryption and access controls.

Only authorized team members can access creator accounts.

We follow industry-standard security protocols to prevent unauthorized access or data loss.

Data Retention & Deletion

We keep your account data as long as you remain a creator on the platform.

You can request data deletion at any time by emailing privacy@khoola.co.

Some transaction or tax-related data may be retained as required by law.

Your Choices

• You can opt out of non-essential communications at any time.
• You can update or correct your personal data in your account settings.
• You can delete your account, but this may remove your course listings and impact your commissions.

International Users

If you are located outside of the EU, note that your data will be processed and stored in accordance with applicable data protection laws in the EU for Hosting, e.g., USA or Israel.

Third-Party Integrations

We may use third-party tools like:

• Google Analytics to understand platform usage
• MailerLite/Klaviyo/ConvertKit to send creator emails
• Stripe/PayPal for payouts

Each tool has its own privacy policies and compliance practices.

Policy Updates

We may update this policy as our platform evolves. We'll notify you of major changes via email or your creator dashboard.

Contact

For any questions, concerns, or data access/deletion requests:

community@khoola.co